Sandy Lin 15/F,TOWER2 ,BRIGHT CHINA,BUILDING1,BEIJING.

    OBJECTIVE:

    To contribute developed customer relations and administrative skills to a challenging in a hotel.

    SUMMARY OF QUALIFICATIONS:

    Developed interpersonal skills,having dealt with a diversity of clients,professionals and staff members.

    Detail-and goal-oriented.

    Function well in high-stress atmosphere.

    Knowledgeable on both EECO and APTEC computers systems.

    CAREER HISTORY

    1992-Present THE OLIVER HOTEL,Whitewater,KS

    Hotel Clerk

    Resolved guests' needs.Controlled reservation input utilizing EECO computer system.Handled incoming calls.Maintained daily reports involving return guests，corporate accounts,and suite rentals.Inspected rooms.

    1988-1991 WALDEN HOTEL,Walton,KS

    Hotel Clerk

    Trained personnel.Handled telephone,international fax and telex bookings.Maintained daily and monthly reports tracking demands and guaranteed no-show billing.Utilized APTEC computer for inputting group booking and lists.

    1986-1987 WALDEN HOTEL,Walton,KS

    Sales Associate

    Assisted customers.Maintained stock.Opened/closed shop.Tracked best selling novels,and made recommendations to customers.

    1983-1985 BETHEL COLLEGE,North Newton,KS

    Secretary

    Responsible for general clerical duties.Resolved inquiries.Assisted in locating guest speakers.

    EDUCATION

    BETHANY COLLEGE,Lindsborg,KS

    Bachelor of Science

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